数据库由于ORA-600 kcvent_intcic_zero_half错误导致实例重启

Reconfiguration started (old inc 8, new inc 10)
List of instances:
 1 2 (myinst: 2) 
 Nested reconfiguration detected. 
 Global Resource Directory frozen
 Communication channels reestablished
 * domain 0 valid = 1 according to instance 1 
 Master broadcasted resource hash value bitmaps
 Non-local Process blocks cleaned out
 LMS 0: 0 GCS shadows cancelled, 0 closed, 0 Xw survived
 LMS 1: 0 GCS shadows cancelled, 0 closed, 0 Xw survived
 Set master node info 
 Submitted all remote-enqueue requests
 Dwn-cvts replayed, VALBLKs dubious
 All grantable enqueues granted
Fri Jan 30 22:07:08 2026
minact-scn: Master returning as live inst:1 has inc# mismatch instinc:0 cur:10 errcnt:0
 Submitted all GCS remote-cache requests
 Fix write in gcs resources
Reconfiguration complete
Fri Jan 30 22:07:17 2026
Errors in file /u01/oracle11g/diag/rdbms/hisdb/hisdb2/trace/hisdb2_ckpt_1748.trc  (incident=228496):
ORA-00600: internal error code, arguments: [kcvent_intcic_zero_half], [], [], [], [], [], [], [], [], [], [], []
Incident details in: /u01/oracle11g/diag/rdbms/hisdb/hisdb2/incident/incdir_228496/hisdb2_ckpt_1748_i228496.trc
Use ADRCI or Support Workbench to package the incident.
See Note 411.1 at My Oracle Support for error and packaging details.
Errors in file /u01/oracle11g/diag/rdbms/hisdb/hisdb2/trace/hisdb2_ckpt_1748.trc:
ORA-00600: internal error code, arguments: [kcvent_intcic_zero_half], [], [], [], [], [], [], [], [], [], [], []
CKPT (ospid: 1748): terminating the instance due to error 469
Fri Jan 30 22:07:18 2026
ORA-1092 : opitsk aborting process
Fri Jan 30 22:07:19 2026
System state dump requested by (instance=2, osid=1748 (CKPT)), summary=[abnormal instance termination].

初步分析该错误是由于oracle bug引起,在11.2.0.4版本中比较少见,主要常见于19c版本中

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正常情况下,实例重启即可,这个客户比较不幸,数据库重启遭遇ORA-600 3716错误

ALTER DATABASE OPEN /* db agent *//* {0:11:28647} */
This instance was first to open
Beginning crash recovery of 2 threads
 parallel recovery started with 15 processes
Started redo scan
Completed redo scan
 read 1120 KB redo, 386 data blocks need recovery
Started redo application at
 Thread 2: logseq 847, block 641786
Recovery of Online Redo Log: Thread 2 Group 3 Seq 847 Reading mem 0
  Mem# 0: +DATADISK/hisdb/onlinelog/group_3.267.1109863469
  Mem# 1: +ARCHIVEDISK/hisdb/onlinelog/group_3.261.1109863469
Completed redo application of 0.38MB
Completed crash recovery at
 Thread 2: logseq 847, block 644027, scn 20674490933
 386 data blocks read, 0 data blocks written, 1120 redo k-bytes read
ARCH: STARTING ARCH PROCESSES
Fri Jan 30 22:07:47 2026
ARC0 started with pid=53, OS id=332 
ARC0: Archival started
ARCH: STARTING ARCH PROCESSES COMPLETE
ARC0: STARTING ARCH PROCESSES
Fri Jan 30 22:07:48 2026
ARC1 started with pid=54, OS id=364 
Fri Jan 30 22:07:48 2026
ARC2 started with pid=55, OS id=366 
Fri Jan 30 22:07:48 2026
ARC3 started with pid=56, OS id=368 
ARC1: Archival started
ARC2: Archival started
ARC1: Becoming the 'no FAL' ARCH
ARC1: Becoming the 'no SRL' ARCH
ARC2: Becoming the heartbeat ARCH
Errors in file /u01/oracle11g/diag/rdbms/hisdb/hisdb2/trace/hisdb2_ora_29981.trc  (incident=240679):
ORA-00600: ??????, ??: [3716], [], [], [], [], [], [], [], [], [], [], []
Incident details in: /u01/oracle11g/diag/rdbms/hisdb/hisdb2/incident/incdir_240679/hisdb2_ora_29981_i240679.trc
Use ADRCI or Support Workbench to package the incident.
See Note 411.1 at My Oracle Support for error and packaging details.
Abort recovery for domain 0
Aborting crash recovery due to error 600
Errors in file /u01/oracle11g/diag/rdbms/hisdb/hisdb2/trace/hisdb2_ora_29981.trc:
ORA-00600: ??????, ??: [3716], [], [], [], [], [], [], [], [], [], [], []
Abort recovery for domain 0
Errors in file /u01/oracle11g/diag/rdbms/hisdb/hisdb2/trace/hisdb2_ora_29981.trc:
ORA-00600: ??????, ??: [3716], [], [], [], [], [], [], [], [], [], [], []
ORA-600 signalled during: ALTER DATABASE OPEN /* db agent *//* {0:11:28647} */...

接手客户故障尝试启动数据库也报ORA-600 3716错误

SQL> startup
ORACLE instance started.

Total System Global Area 2.0176E+10 bytes
Fixed Size                  2261928 bytes
Variable Size            3288337496 bytes
Database Buffers         1.6844E+10 bytes
Redo Buffers               41463808 bytes
Database mounted.
ORA-00600: internal error code, arguments: [3716], [], [], []

根据官方描述该问题

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那解决该问题相对比较简单

SQL>@rectl.sql

Control file created.
SQL> recover database;
Media recovery complete.
SQL> alter database open;

Database altered.

完美恢复这次故障,实现数据0丢失,业务直接使用