接到一个朋友数据库无法启动,报错ORA-00600: 内部错误代码, 参数: [kokasgi1]错误:

Sun Nov 29 14:23:15 2020
Thread 1 advanced to log sequence 28572 (thread open)
Thread 1 opened at log sequence 28572
  Current log# 3 seq# 28572 mem# 0: /u01/app/oracle/oradata/xifenfei/redo03.log
Successful open of redo thread 1
MTTR advisory is disabled because FAST_START_MTTR_TARGET is not set
Sun Nov 29 14:23:15 2020
SMON: enabling cache recovery
[3505] Successfully onlined Undo Tablespace 2.
Undo initialization finished serial:0 start:135724 end:135754 diff:30 (0 seconds)
Verifying file header compatibility for 11g tablespace encryption..
Verifying 11g file header compatibility for tablespace encryption completed
SMON: enabling tx recovery
Database Characterset is ZHS16GBK
ORA-00600: 内部错误代码, 参数: [kokasgi1], [], [], [], [], [], [], [], [], [], [], []
Use ADRCI or Support Workbench to package the incident.
See Note 411.1 at My Oracle Support for error and packaging details.
Errors in file /u01/app/oracle/diag/rdbms/xifenfei/xifenfei/trace/xifenfei_ora_3505.trc:
ORA-00600: 内部错误代码, 参数: [kokasgi1], [], [], [], [], [], [], [], [], [], [], []
Errors in file /u01/app/oracle/diag/rdbms/xifenfei/xifenfei/trace/xifenfei_ora_3505.trc:
ORA-00600: 内部错误代码, 参数: [kokasgi1], [], [], [], [], [], [], [], [], [], [], []
Error 600 happened during db open, shutting down database
USER (ospid: 3505): terminating the instance due to error 600
Instance terminated by USER, pid = 3505
ORA-1092 signalled during: alter database open...
opiodr aborting process unknown ospid (3505) as a result of ORA-1092

对于这个错误,以前处理过一些类似故障,参考:
ORA-600 kokasgi1故障恢复
重命名sys用户引起数据库启动报ORA-01092 ORA-00600 kokasgi1错误
通过技术手段实现数据库open,查询user$信息